This website uses cookies to ensure a better experience. By using our service, you accept the use thereof. Click to view more information about cookies

Reservations Agent - The Caesar LONDON - DERBY HOTELS COLLECTION All London

Posted by DERBY HOTELS COLLECTION Private 08007, London, London Reino Unido

Oferta de empleo como Reservations Agent - The Caesar LONDON en DERBY HOTELS COLLECTION, London, London

Publicada el: Friday, 17 May - 12:03
Nombre de la empresa: DERBY HOTELS COLLECTION
Número de trabajadores: 900

Sede central en: Barcelona

Descripción de la empresa

DERBY HOTELS COLLECTION DERBY HOTELS COLLECTION nace en Barcelona en 1968 y, desde entonces, la colección no ha dejado de crecer: Barcelona, Madrid, Londres y París. Apostando siempre por diferenciarnos a través de la pasión por el arte, el diseño y la buena hostelería.

Cada uno de nuestros hoteles es único, fruto de una gran dedicación y de un proceso de inspiración para convertirlo en una pequeña y singular pieza de arte dentro de nuestra colección.

Nuestros hoteles-museo, con su intensa personalidad, acercan el arte a la hostelería, dos conceptos que confluyen en perfecta armonía para hacer sentir a nuestros clientes como en casa y conseguir que su estancia sea inolvidable.


Población: London
Código Postal: 08007
Provincia: London
País: Reino Unido


Puesto vacante: Reservations Agent - The Caesar LONDON

Categorías: Turismo y restauración - Hostelería

Nivel: Empleado/a
Personal a cargo: 0
Número de vacantes: 1

Descripción de la oferta: Funciones
The Caesar Hotel is looking for a full time reservations agent to join our team.
The Caesar Hotel prides itself on being a highly individual hotel with 140 rooms, offering an exceptional experience to all our guests. We have been selected as the best company to work by WOW Awards.

The role:

-As reservations agent you requirement through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
-Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
-Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
-Coordinate with the Reservations Manager all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
-Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
-Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and promotions.
-Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
-Supporting the Front Office Team enabling them to meet all guest requirements effectively.

Se ofrece
As Reservations agent, you will be working with a dedicated and passionate reservations team; you are expected to truly love your work and have the desire to progress in your career.

You to be dynamic as a part of the Guest Services Team whose main role is to ensure our guests are well looked after from the arrival to the departure experience at The Caesar.

We offer meals on duty, uniform.


Estudios mínimos: Formación Profesional Grado Medio
Experiencia mínima: Al menos 1 año
Imprescindible residente en: (Seleccionar)
Requisitos mínimos: -Based in LONDON.
-A minimum of 6 month’s experience with previous hotel background.
-Pro-active and reliable.
-You should also have strong English communication skills – both written and verbal
-Desirable Spanish both written and verbal (not essential)
-Warm welcoming smile and positive attitude
-You will be expected to deliver excellent customer service standards and service levels.
-Hands-on, enthusiastic and self-motivated.
-Bring energetic and positive manner to the department.
-Shows genuine care about guests and their very own preferences.
-Must have the ability to multi-task and make quick decisions in a fast- paced hotel environment
-Must display excellent attention to detail and consistency.
-Interpersonal skills: patience, a good listening ear, and confident communication are important skills a hotel reservation agent must rely on while assisting customers.
-Organization skills
-Technological proficiency.


Tipo de contrato: De duración determinada
Jornada laboral: Completa
✔ Do not forget to mention ADSINLONDON during your call!
✔ Apply for this job offer
Share this ad
For a better visibility, place your ad in VIP
Report any scams attempts
100% 1
0% 0 dislikes
likes, 0 dislikes is not responsible for the products or services offered in the advertisements and is not responsible for the actions of the users.

Do you have something to sell, to rent, any service to offer or a job offer?

Post it at, it is 100% free ✔, local ✔, easy ✔, reliable ✔ and super fast ✔
Sell, Offer, Rent, Bargain, Search, Buy all you want for free. Yes 100% free All London Jobs Offers - Employment
Are you looking for a job? Upload your resume online at the Job search section of 100% free.